PROFESSIONAL

EKINOPS SERVICES

EKINOPS understands that your network is critical to the success of your business.

That’s why the EKINOPS SERVICES portfolio includes the services that are essential to plan, build, and operate a network that will deliver business-critical services with best-in-class performance.

Service providers and network operators are constantly challenged to evolve and enhance the reliability of your network to ensure customer satisfaction. EKINOPS SERVICES were designed to augment or enhance your existing operational support team. All of EKINOPS optical service engineers and technicians have been properly screened and trained to the highest industry standards.

→ That translates to greater productivity and higher quality of work.

BENEFITS OF USING EKINOPS SUPPORT SERVICES

  • Reduce time for network and service activation
  • Augment operational resources only when, and if, business dictates
  • Easier to plan, budget and control operational costs
  • You are guaranteed highly trained and experienced contract help
  • Your personnel can stay focused on key business goals & initiatives

Plan

NETWORK AUDIT | NETWORK PLANNING
NETWORK DESIGN | SITE SURVEYS

EKINOPS provides a number of services that were developed to help plan and design your network. We are solely focused on optical transport, so our network design engineers are always up-to-speed on the latest optical technologies and design theories and practices.

We collaborate with you to plan and design a network architecture that meets both your short-term and long-term business objectives. Our goal is to deliver a network that provides exceptional performance and reliability, yet it is cost-effective to operate and maintain.

Build

PRE-STAGING | EF&I | PROVISIONING
DOCUMENTATION SERVICES

Based on experience and structured processes EKINOPS service engineers deliver high quality, economic installation and implementation solutions that accelerates time-to-service and provides the foundation for enhanced stability and performance. For example, EKINOPS Pre-Staging Service is a managed integration process performed by experienced EKINOPS technical service engineers in our state-of-the-art manufacturing facility. The pre-staged activities result in EKINOPS delivery of a completely configured and tested system. This significantly reduces the on-site installation, turn-up and testing expenses of the network operator and reduces time to service activation.

So no matter how many sites you have, or what level of deployment support you require, we have a cost-effective solution that can help your deployment and integration efforts.

Operate

TRAINING | SUPPORT AGREEMENTS
TECHNICAL ASSISTANCE

The success of your business can be significantly affected by the reliability of your network — downtime is not an option!

To help ensure ‘always available’ network performance, EKINOPS offers a variety of services that can be leveraged to enhance the knowledge of your operational staff or help achieve timely problem resolution.

Our services include several packaged support programs that provide such things as: first-class technical support, priority hardware repair, future software releases and exclusive access to EKINOPS Technical Support website for self-help and education to enhance the knowledge of your network operations and support staff.

Customers can select the most cost-effective program based on their operational support needs.

Support

SUPPORT AGREEMENT | HARWARE REPLACEMENT
NEW RELEASE DOCUMENTATION

Support website for self-help and education to enhance the knowledge of your network operations and support staff. Customers can select the most cost-effective program based on their operational support needs.

Whether you have a special project with a time-sensitive schedule, or you have a large-scale deployment that required some additional outsourced resources, EKINOPS can be a cost-effective and productive means to meet your project goals and objectives.

Please connect to the Support section.

Latest News

  • Pennsylvania’s KINBER Selects EKINOPS to Increase Network Capacity to 100GE

    The Keystone Initiative for Network Based Education and Research (KINBER), Pennsylvania’s statewide research, education and community networking organization, has vastly increased its capacity and service capability over its statewide PennREN backbone infrastructure using optical networking equipment from Ekinops.

     
  • EKINOPS completes the acquisition of OneAccess

    Ekinops, a leading supplier of next-generation optical network equipment, is pleased to announce the completion of the acquisition of OneAccess.

     
  • Ekinops, Growth Companies’ Grand Prize Winner 2017

    Ekinops, a leading supplier of next-generation optical network equipment, was awarded the 2017 Growth Companies' Grand Prize in the Electronics and Robotics category, for companies with between €5 million and €20 million of turnover, at a ceremony held on May 31, 2017.

     

EKINOPS Worldwide

EKINOPS EMEA & APAC
Telephone +33 (0)1 49 97 04 04

EKINOPS AMERICAS
Telephone +1 (571) 385-4103

 

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