Ekinops’ Customer Support team includes top experts in the field of optical transmission networks with in-depth knowledge of all the company products.

The team provides end-to-end support for all system-related activities, such as network design, installation  and maintenance. Comprehensive training courses are available, covering all aspects of product deployment, including Network Planning, Operation and Maintenance, Installation and System Management.

Customer assistance is available online or by telephone. 24/7 and On-Site support are also available.

Our customer support team is here to assist our customers with all technical matters, to support customers in their operation and to ensure total customer satisfaction.

Contact Customer Support Team